Invoices are sent out via email once a month, with a 14-day grace period for payment. Invoices for activity therapy include detailed keepsake visit notes. Late payments are subject to late fees of $50 per week after 14 days from payment due date. Clients pay by sending a check in the mail or paying via Venmo or PayPal.
Cancellations & Terms
Cancellations within 24 hours of a scheduled session results in a minimum charge for the time. Cancellations made prior to 24 hours do not result in any charges. No tipping is allowed. Therapist will not accept any gifts valued over $25. Therapist has the right to terminate services at will. Therapist will take vacation and sick time at her own discretion. There is a 12-hour maximum per client, per week.
Limitations, Insurance & Client Profile
Zoë’s services cannot be billed to insurance. She is not a licensed psychotherapist but often works in conjunction with licensed therapists and social workers. She maintains private liability insurance for her and her clients’ safety. Zoë does not have a medical background. She does not normally provide hands-on caregiving such as toileting or bathing, or cooking meals. She is not a Caregiver, Care Partner or Care Manager. Her typical client is a person over 75 years old who is diagnosed with cognitive impairment, but she has also worked with adult clients with mental illness; with older adults who do not have any dementia diagnosis; with adults who suffered head trauma, and with artists and creative people of all ages.
Alameda, Albany, Berkeley, Danville, El Cerrito, Kensington, Lafayette, Oakland, Orinda, Piedmont, Point Richmond, Montclair, Point Richmond, Richmond, Rossmoor, San Pablo, San Leandro and Walnut Creek. Outings with clients are usually conducted in the East Bay but may also include trips to Marin County, San Francisco and other locations, upon request.